Making Something People Want

Table of Contents

Y Combinator has a famous motto: make something people want. The first reference I could find to that motto was this blog post from Paul Graham.

I think it’s a great motto: people will pay for things they want, thus you can make a business out of it. But I can’t help notice, most companies these days aren’t being built for people, they’re being built for companies. B2B businesses are easier because companies have lots of money to spend on things.

Additionally, some of the companies making things people want (e.g., Reddit) have turned to ads because you can get a lot more money out of companies running ads than you can out of ordinary people paying to use your product.

I looked quickly at the YC company list (link inactive as of 2025) and did some analysis (using HTTPie, pup, jq, and standard UNIX tools):

$ http https://www.ycombinator.com/topcompanies/index.html | pup 'div[data-sectors] json{}' | jq '.[]."data-sectors"' | sort | uniq -c | sort -nr
  53 B2B Software and Services
  16 Financial Technology and Services
  11 Consumer Goods and Services
   4 Education
   3 Consumer Media
   3 Biotech
   3 Automotive
   2 Real Estate
   2 Healthcare
   2 Construction
   2 Aerospace
   1 Energy and Environment

Let’s break it down (approximately):

13% of the companies appear to offer consumer products
87% of the companies are B2B and offer non-consumer products

Making What People Want #

I was having a conversation with a friend recently about the type of companies that attract VC funding nowadays, and both of us felt that the majority of new companies aren’t building interesting products. Most new companies are merely optimizing business tools or problems. Very, very few of these companies are actually creating new technology that affect people’s lives directly.

Additionally, it’s really hard to attract VC interest for businesses that fall outside the typical B2B mold. Building a technology business that’s wildly different, with a mission to improve people’s lives, is very hard, and nearly impossible if you can’t attract funding.

I can’t help but ask the question: when was the last time anyone got excited about B2B products? I, for one, don’t get excited about most B2B product offerings.

The B2B Reality #

B2B takes over for obvious reasons:

Clear path to revenue: If you save a company time or money, they can justify paying you pretty quickly.
Higher margins: B2B products typically command higher prices and better margins than consumer products, making them more attractive to investors.
Lower customer acquisition costs: Acquiring business customers can be more efficient than acquiring thousands or millions of consumers.
Predictable growth: Enterprise sales cycles might be longer, but they often lead to more predictable, subscription-based revenue models that VCs love.
Indirect consumer impact: Many B2B companies do ultimately impact consumers, just indirectly. Think about how Stripe has made online payments easier, or how cloud infrastructure companies enable consumer-facing applications.

The Innovation Gap #

What’s missing is more companies trying to build things normal people care about. When we look at the technologies that have truly transformed how people live—the internet, smartphones, social networks, search engines—these started as consumer technologies, even if they later grew big business models around them.

When almost all the money and attention goes to B2B, ambitious consumer technology has a harder time even getting started.

That matters because a lot of the big shifts start out looking a little impractical. The internet wasn’t built to help companies manage workflows. It connected people and information. Personal computers and smartphones followed the same pattern.

Finding a Balance #

I’d rather see an ecosystem with more room for things like:

Patient capital for consumer-focused startups that might take longer to monetize but could have massive impact
More emphasis on direct consumer needs rather than just enterprise efficiency
Creative business models that can sustain consumer products without resorting to invasive advertising
Recognition that “people” includes everyone, not just business users

Some of the most interesting startups today are finding ways to build for consumers while creating sustainable business models. Think about companies like Notion, which started with a focus on individual users before expanding to teams and enterprises.

A More Nuanced Motto #

YC might want to update their motto to make something companies want. It’s easier to build a boring B2B business than it is to make something cool and interesting.

But a better update might be: make something people truly need—whether those people are consumers or businesses. That’s the bar.

Business software matters too. I just think the current tilt toward B2B leaves fewer people trying to build the kind of technology that changes how regular people live.